The Psychotherapy Curriculum
How to manage the managed care system
Intense frustration with managed care has led many practitioners to withdraw from the system. The speakers on this program discuss how to “manage” managed care.
This program provides clinicians with the opportunity to:
Understand “quality care” in managed care terms.
Learn how to improve patient satisfaction with providers.
Learn to apply relational skills to the managed care system.
Cooperative Relationships with Managed Care - Kathleen Desgranges, MSW
Kathleen Desgranges has been very successful in communication with managed care companies. In the first of these two interviews, Ms. Desgranges discusses how to establish positive working relationships with managed care companies. In the second interview, Ms. Desgranges discusses the most current, more relaxed trends of managed care.
New Trends - Gary Unruh, MSW
Here, Mr. Tennenbaum discusses the cornerstone of accreditation requirements for HMOs and defines “quality care” in managed care terms. Mental health providers need to learn how to improve patient satisfaction with providers and recognize we are like all other providers in the managed care system.
“These programs are excellent. Barbara Alexander is very well-read and asks excellent questions.”
... Ona H.